Social Media Inquiries Handler

Description:

Customer Sales Representative / Social Media Inquiries Handler

Key Responsibilities

• Respond to customer inquiries on social media platforms (Facebook, Instagram, WhatsApp, etc.)
• Provide product information, pricing, and dealership details to potential customers
• Convert social media inquiries into sales leads
• Coordinate with sales and dealership teams for lead follow-ups
• Monitor and manage daily social media messages and comments

Requirements

• 3 to 5 years of experience in customer service or sales support
• Strong knowledge of social media platforms and messaging systems
• Excellent communication and customer handling skills