Description:
This role blends enterprise PMO leadership with direct delivery accountability, ensuring that governance, standards, and frameworks are not only defined—but actively used to drive predictable, high-quality delivery outcomes for clients.
The ideal candidate is comfortable setting strategy and rolling up their sleeves to ensure execution excellence.
Key Responsibilities
1. PMO Leadership & Governance (Strategic Responsibility)
- Establish, mature, and lead the Project Management Office with a strong focus on mobile and digital delivery.
- Define and implement standardized delivery frameworks, governance models, and KPIs.
- The position involve managing entire project management and development team
- Align project and program execution with organizational strategy and growth objectives.
- Ensure consistent adoption of Agile, Scrum, and hybrid methodologies across all delivery teams.
- Build PMO capabilities including tooling, templates, reporting standards, and best practices.
2. Program & Delivery Ownership (Hands-on Responsibility)
- Take direct ownership of key client programs and high-impact projects.
- Oversee end-to-end delivery across iOS, Android, and cross-platform applications.
- Ensure accurate planning, estimation, scheduling, and execution.
- Actively manage risks, dependencies, and scope changes.
- Intervene where required to unblock teams and stabilize deliveries.
3. Portfolio & Resource Management
- Own portfolio-level planning while actively managing delivery priorities.
- Lead capacity planning and resource allocation across concurrent projects.
- Balance utilization, cost efficiency, and delivery quality.
- Work closely with engineering and leadership teams to scale delivery operations.
4. Performance, Reporting & Analytics
- Define and track delivery KPIs (schedule, cost, quality, productivity, margin).
- Implement data-driven performance dashboards using tools such as JIRA and Confluence.
- Provide executive-level visibility into portfolio health, risks, and forecasts.
- Use insights to drive continuous improvement in delivery predictability and efficiency.
5. Stakeholder & Client Leadership
- Serve as a senior escalation point for clients and internal teams.
- Lead executive-level client communications, governance forums, and steering committees.
- Manage client expectations with transparency, discipline, and confidence.
- Build long-term client trust through consistent delivery excellence.
6. Risk, Quality & Compliance
- Establish and enforce risk management practices tailored to mobile application development.
- Ensure compliance with internal standards, contractual obligations, and industry best practices.
- Drive quality assurance discipline across the delivery lifecycle.
- Proactively identify delivery threats and implement corrective actions.
7. Continuous Improvement & Capability Building
- Foster a culture of accountability, continuous improvement, and delivery ownership.
- Introduce modern delivery tools, automation, and reporting mechanisms.
- Capture and institutionalize lessons learned across the PMO and delivery teams.
- Coach project managers and delivery leads to elevate overall maturity.
Qualifications
Education
- Bachelor’s degree in Computer Science, Information Technology, Business, or a related field
- Master’s degree (MBA or equivalent) preferred
Experience
- 8–12+ years in project, program, or delivery management roles
- 4–6+ years in PMO leadership, senior delivery, or program ownership roles
- Proven experience delivering mobile and digital applications at scale
Core Competencies
- Strategic PMO leadership with execution mindset
- Strong delivery and program ownership
- Executive presence and stakeholder management
- Data-driven decision-making
- Deep understanding of mobile delivery models
- Ability to operate across strategy, operations, and execution
Technical & Methodological Expertise
- Tools: JIRA, Confluence, MS Project, Azure DevOps, Asana, Trello
- Methodologies: Agile, Scrum, SAFe, Hybrid, Waterfall
- Platforms: iOS, Android, Flutter, React Native
- Familiarity with cloud-native environments and CI/CD pipelines
Preferred Credentials
- PMP, PgMP, PMI-ACP, CSM, or SAFe certifications
- Experience with enterprise or multi-client delivery environments
- Exposure to digital transformation or scale-up delivery models