Senior Customer Services Executive

Description:

We are Hiring - Senior Customer Services Executive (UK Operations) (Freight Forwarding / Logistics)

Job Duties & Responsibilities:

Prepare and Submit Customs Entries: Accurately prepare and submit UK customs entries, including commercial invoices, bills of lading, and other required documents.
Ensure Regulatory Compliance: Stay up-to-date with changing UK customs regulations and ensure compliance with relevant laws and regulations.
Conduct Classification and Valuation: Classify and value goods in accordance with UK customs regulations and Harmonized System (HS) codes.
Manage Duty Payments and Refunds: Calculate and manage duty payments and refunds, ensuring accurate and timely submissions.
Provide Customer Service: Respond to customer inquiries, resolve issues, and provide guidance on customs procedures and regulations.

Qualification : Bachelors/ Masters (Supply chain/ Marketing).
Experience : Minimum 1 year of experience in customs brokerage, logistics, or a related field.
Knowledge : Strong understanding of customs regulations, Harmonized System (HS) codes, and international trade agreements.
Skills : Proficient in customs clearance software, Microsoft Office, and excellent communication and problem-solving skills.