Product Manager

Description:

Social Champ is a bootstrapped SaaS trusted by marketers, agencies, and creators in 100+ countries. We're building an AI-first social media management platform that helps people plan, publish, engage, analyze, and collaborate across multiple social networks—all from one place.

We're looking for a Product Manager who enjoys understanding customers, challenging assumptions, and building products that solve real problems.

From AI-powered content workflows and publishing to analytics, engagement, collaboration, and integrations, you'll help build products that save marketers time, simplify their workflow, and help them spend more time growing their brands.

You'll partner closely with Engineering, Design, Marketing, Customer Success, and Leadership to understand customer needs, shape product strategy, prioritize opportunities, and turn ideas into products customers genuinely enjoy using.

This is an ownership role. You'll spend as much time discovering customer problems as you will working with Engineering and Design to solve them. We care less about shipping more features and more about building the right ones.

💡 What You'll Do

Understand our customers

The best product decisions start with listening.

You'll regularly talk to customers, review support conversations, analyze product usage, and stay informed about industry trends to uncover the problems worth solving—not just collect feature requests.

Build the right products

You'll work closely with Engineering and Design to turn customer problems into thoughtful product solutions.

From defining product requirements and prioritizing opportunities to making product trade-offs, you'll help shape roadmap decisions while balancing customer value, business goals, and technical considerations.

Shape the Social Champ experience

You'll drive improvements across the experiences customers rely on every day, including:

• Publishing & Scheduling
• AI-powered content and workflow automation
• Analytics & Reporting
• Social Inbox & Engagement
• Team Collaboration
• Integrations with social platforms and third-party tools