Description:
Freight Forwarding Industry
Responsibilities:
- Responsible for Attending to customers or colleagues inquiries/complaints for freight rates/pricing/shipments
- Responsible for Analyzing market trends and competitor pricing to identify opportunities and challenges.
- Responsible for Developing and maintaining a database of competitive rates and pricing information.
- Responsible for Preparing accurate and competitive quotations for clients based on their specific requirements.
- To Work closely with sales teams to provide pricing support and guidance.
- Responsible for Ensuring that quotations are aligned with company policies and profitability guidelines.
- Acknowledge and follow up on shipment booking and tracking shipment status.
- Update internal Ops/Sales team of booking confirmation.
- Responsible for Scrutiny of documents right after receiving from associates and informing discrepancies to the customers ( if any ).
- Strong analytical and negotiation skills
- Knowledge of the freight forwarding industry