Medical Virtual Assistant

Description:

We work with doctors’ offices and medical clinics across the U.S, helping them manage patient communication. This is a service-based, inbound role focused on handling patient calls and booking appointments.

Key Responsibilities:

Handle inbound calls from patients

Schedule and confirm appointments for clinics and doctors

Assist patients with basic queries and information

Maintain accurate patient records and follow-ups

Deliver a smooth and professional patient experience

Requirements:

Graduate (Bachelor’s preferred), 3 to 4 years of experience in healthcare, telemarketing, or call center industry

Clear and confident English communication (good accent required)

Must be able to work **night shift (on-site)**

Punctual, responsible, and committed individuals