Junior Business Developer

Description:

SJ Tech builds Smart Jewelry POS (smartjewelrypos.com), a cloud point-of-sale and business management system made for jewelers. Shop owners use it to run their whole business from one place:

• Live gold and silver rates, with pricing based on weight, wastage and stones
• Invoicing, barcode labels and quick stock lookup
• Customer and vendor ledgers, for both cash and metal
• Old gold buyback, repairs and custom orders
• Multi-store management, reports and keeping a shop running offline

Jewelers across several markets already run their shops on it, and we're growing. We need someone who enjoys talking to people to help bring Smart Jewelry POS to more jewelers.

What You'll DoSales & Lead Generation

• Find and contact jewelry retailers and wholesalers by phone, WhatsApp, email, social media and in-person visits
• Run product demos for shop owners and their staff, and show how the system fits their daily work
• Qualify leads, follow up consistently and move prospects from interest to sign-up
• Keep the lead pipeline and activity up to date in our CRM

Customer Success & Reviews

• Help new customers get started and keep in touch with them after they go live
• Ask satisfied customers for honest reviews on platforms such as Trustpilot, Google Business Profile, Capterra and G2
• Watch these platforms, reply to every review (good or bad) professionally and on time, and pass complaints to the right team so they get fixed
• Collect customer testimonials, success stories and case studies for our website and social media
• Track our ratings and review volume, and report on them every month

Trade Shows & Events

• Research and keep a calendar of jewelry trade shows, gem and jewelry exhibitions, bazaar events and retail tech expos, both local and international
• Handle event logistics: registrations, booth bookings, banners, brochures and demo setup
• Represent SJ Tech at our booth, run live demos and collect leads on the spot
• Follow up with every event lead within the week and measure what each event brought in
• Look for partnerships with jeweler associations, trade bodies and industry suppliers

Market Insight

• Report what you hear from the market (objections, feature requests, competitor activity) to the product team
• Help with marketing campaigns, social media outreach and promotions

What We're Looking For

• Bachelor's degree (or currently finishing one) in Business, Marketing, IT or a related field
• Strong spoken and written communication in English and Urdu
• Confident, persistent and comfortable with cold outreach and walk-ins
• Basic computer skills and comfort explaining software to people who aren't technical
• Organized and self-driven, and doesn't need reminding to follow up
• Presentable and confident speaking to a crowd at events
• Based in, or willing to relocate to, Islamabad/Rawalpindi
• Willing to travel for client visits and trade shows