Human Resources Manager

 

Description:

DNA BPO Solutions (Pvt) Ltd. is looking for a strong, responsible, and highly organized HR Manager to join our growing BPO team in Islamabad.

 

We are a BPO company providing professional services to European clients, and we are looking for an HR Manager who can take ownership of HR operations, staff management, performance monitoring, task coordination, and employee records.

 

🔹 Key Responsibilities

 

• Manage and monitor the overall HR activities of the company.

• Ensure staff punctuality, attendance, discipline, and office timings are properly monitored.

• Monitor employee performance and ensure that assigned responsibilities and tasks are completed on time.

• Properly divide and assign tasks among HR executives and follow up on their progress.

• Closely monitor the Operations Department and coordinate with management regarding staff performance and operational matters.

• Maintain accurate and up-to-date employee records and documentation.

• Maintain and regularly update all relevant European client staff data on a day-to-day basis.

• Monitor employee documents and identify any missing, incomplete, or expiring documents.

• Ensure timely follow-up with employees for completion, renewal, or submission of required documentation.

• Maintain a proper tracking system for employee documents and ensure nothing is missed or delayed.

• Monitor overall staff performance, attendance, conduct, and compliance with company policies.

• Coordinate with different departments to ensure smooth HR operations and effective workforce management.

• Ensure HR processes are properly followed and maintain a high level of organization and accountability across all departments.

• Prepare and maintain HR reports and provide regular updates to management.

• Handle HR matters professionally while maintaining confidentiality and data protection at all times.

 

🔹 What We Are Looking For

 

We are looking for someone who is:

 

✅ A strong and confident manager

✅ Highly organized and detail-oriented

✅ Punctual, disciplined, and responsible

✅ Excellent at staff and performance monitoring

✅ Capable of managing and delegating tasks effectively

✅ Strong in communication and follow-up

✅ Able to work independently and take ownership of responsibilities

✅ Comfortable working in a fast-paced BPO environment

✅ Able to coordinate effectively with multiple departments

✅ Experienced in maintaining employee records and documentation

✅ Professional when dealing with confidential employee and client information