Client Relationship Manager

Description:

Aura Developers is looking for a driven Sales Executive to join our team at our flagship project, Aurora Residences, in Gulberg, Lahore. This is a client-facing role for someone who builds trust easily, communicates with confidence, and enjoys closing.

We are specifically looking for a Sales Executive with excellent written and verbal English communication skills — confident, presentable and professional.

What you’ll do

• Act as the first point of contact for incoming enquiries by phone, WhatsApp, email and walk-in, and respond the same day

• Qualify each lead by understanding their needs, budget, apartment preference and timeline

• Build and maintain strong, long-term relationships with clients and prospects

• Guide clients through the full journey, from first enquiry to closing

• Meet clients in person at the office, the experience centre, or their own location

• Conduct site, model-apartment and experience-centre tours and walkthroughs

• Present the project in detail, including apartments, amenities, materials, quality and pricing

• Explain payment plans and prepare and present tailored buying proposals

• Handle client questions and objections professionally and build confidence in the project

• Negotiate terms, close sales and coordinate the paperwork and advance payment

• Maintain consistent, timely follow-up and keep all client records and the pipeline accurate and up to date

• Coordinate with the sales and marketing teams and work towards individual and team targets

• Represent the company professionally at open days, previews, launches and client events

• Gather client feedback and generate referrals from satisfied clients

What we’re looking for

• 5–7 years of sales experience, preferably in real estate

• Excellent written and verbal communication skills in English

• Confident, presentable and professional, with strong interpersonal skills

• Target-driven, self-motivated and well organised

• Comfortable meeting clients in person and conducting site visits

The details

• Experience: 5–7 years (real estate preferred)

• Compensation: Market-competitive and negotiable, based on experience

• Working days: Monday to Saturday