Amazon Vendor Central Manager

 

Description:

We are looking for a highly experienced Amazon Vendor Central Expert to join our onsite team and lead the growth and management of vendor accounts across Amazon marketplaces. The ideal candidate will possess deep expertise in Amazon’s first-party (1P) ecosystem, including Vendor Central operations, catalog management, inventory planning, chargeback resolution, retail readiness, and account growth strategies. This role is ideal for someone who can drive sustainable revenue growth while maintaining operational excellence and strong account health.

 

KEY RESPONSIBILITIES

• Manage and oversee daily Amazon Vendor Central account operations..

• Monitor and optimize catalog health, product listings, and content quality..

• Handle purchase orders (POs), shipment management, forecasting, and inventory replenishment..

• Resolve chargebacks, shortages, ASN discrepancies, and compliance-related issues..

• Manage A+ Content, Brand Stores, assortment planning, and merchandising opportunities..

• Analyze Vendor Central reports and retail analytics to identify growth opportunities..

• Collaborate with Amazon support teams to resolve account, operational, and catalog-related issues..

• Execute pricing, promotional, and advertising strategies to maximize profitability and revenue growth..

• Monitor and improve key performance indicators, including Instock %, CRaP, operational efficiency, and sales performance..

• Stay up to date with Amazon Vendor Central policies, best practices, and marketplace updates..

 

PRIORITY REQUIREMENTS

We are specifically seeking a Vendor Central specialist, not a general Amazon Account Manager or PPC-only expert. Candidates must have strong operational and strategic expertise in Amazon Vendor Central.

 

Key Areas of Expertise:

• Amazon Vendor Central Management.

• Purchase Order (PO) Management.

• Chargeback Analysis & Resolution.

• Catalog & Content Management.

• Inventory Planning & Demand Forecasting.

• Retail Readiness & Instock Optimization.

• Vendor Support & Case Management.

• Performance Reporting & Analytics.

• Amazon Advertising & Promotions.

• Operational Problem Solving & Compliance Management.

 

REQUIREMENTS

• Bachelor’s degree in Business, Marketing, Supply Chain, or a related field..

• 2–4 years of hands-on Amazon Vendor Central experience..

• Strong understanding of Amazon’s first-party (1P) retail model..

• Proven experience managing purchase orders, chargebacks, inventory planning, and catalog operations..

• Advanced knowledge of Vendor Central reports, analytics, and performance metrics..

• Experience handling Amazon support cases, shortages, compliance issues, and operational discrepancies..

• Strong analytical, problem-solving, and decision-making skills..

• Excellent communication and client management abilities..

• Fluent English communication skills (written and verbal)..

• Ability to manage multiple brands and accounts simultaneously..

• Experience with Amazon Advertising is a plus..

• Agency experience or experience working with international brands is preferred..