Assistant

Description:

We are seeking a detail-oriented and proactive Virtual Assistant to support the daily operations of our WordPress WooCommerce store. The ideal candidate should have hands-on experience with WordPress and WooCommerce, strong communication skills, and the ability to multitask efficiently in a remote environment.

Key Responsibilities:

Manage product listings: add new products, update descriptions, images, pricing, and inventory.

Monitor and fulfill customer orders through the WooCommerce backend.

Respond to customer inquiries via email and live chat in a professional manner.

Manage and schedule blog posts or content updates using WordPress editor.

Perform regular checks to ensure product listings and pages are accurate and functioning.

Assist in basic SEO optimization for products and pages.

Coordinate with suppliers for order tracking and inventory updates.

Prepare basic reports on sales, product performance, and customer feedback.

Manage plugins and assist in updates to keep the store optimized and secure.

Assist with social media scheduling or content posting (optional but a plus).


Requirements:

Proven experience as a Virtual Assistant or relevant administrative role.

Hands-on experience with WordPress and WooCommerce is required.

Good understanding of eCommerce workflows, including order management and customer service.

Familiarity with basic SEO practices and WordPress plugins.

Strong written and verbal English communication skills.

Proficient with Google Workspace (Docs, Sheets, Gmail) or Microsoft Office.

Ability to work independently, manage tasks effectively, and meet deadlines.