Technical Support Intern

Description:

Sybrid is looking for Technical Support Interns to join their Karachi office. This is a great opportunity for fresh graduates and experienced candidates to gain hands-on experience in troubleshooting network and IT-related issues.

Key Responsibilities:

✅ Technical Troubleshooting:

• Troubleshoot internet, WiFi, and GPON connectivity issues.
• Identify and resolve bandwidth, NAT/PAT, and IP conflicts.

✅ Customer Support & Assistance:

• Assist customers with account details, invoices, and service upgrades.
• Provide technical guidance and ensure high-quality service.

✅ Network & System Support:

• Handle basic networking tasks and technical configurations.
• Work collaboratively with teams to ensure smooth service operations.

Candidate Requirements:

✅ Education & Experience:

• Bachelor’s degree in Telecom, Electronics, CS, or IT.
• Fresh graduates & experienced candidates are encouraged to apply.

✅ Skills & Knowledge:

• Basic knowledge of networking, GPON, and troubleshooting.
• Strong problem-solving and analytical skills.
• Good communication skills and customer service orientation.