Studio Manager

Description:

Zainab Zulfiqar is a Pakistani luxury label known for its formal and bridal wear, with studios in Lahore and Karachi and clients across Pakistan and abroad. Our Karachi studio in Clifton serves some of our most loyal clients, and we’re looking for someone to lead it.

The role

You’ll run the Karachi studio day to day and own the client experience from first visit to final handover. You’ll work directly with the Managing Partner and our Lahore production team.

What you’ll do

• Welcome and style clients, and guide them through ready-to-wear and made-to-measure orders
• Take accurate orders and measurements, and record every order, advance and payment correctly on the day
• Manage fittings, alterations and handovers so every outfit leaves the studio right and on time
• Keep studio stock and display samples counted, organised and matched to our records
• Keep the cash drawer and daily cash reporting accurate and up to date
• Keep clients informed on WhatsApp about order progress, collections and balances
• Coordinate with the Lahore team on production timelines, dispatches and alterations
• Lead and train the studio team, and set the standard for presentation and service

What we’re looking for

• 3+ years of client-facing experience with an established luxury, designer or bridal brand
• A real eye for fashion and a warm, polished way with clients
• Highly organised and detail-minded: you follow every order through to the end
• Comfortable with Google Sheets and simple order systems (Odoo experience is a plus)
• Confident in English and Urdu
• Based in Karachi