Senior Key Accounts Executive

Description:

Duties and Responsibilities:

• Must have experience of collaborating with LMTs/ Key Accounts Management in FMCG
• Coordination with customer services team and warehouse for order preparation/ Daily follow ups
• Cross-docking of the stock between warehouses - South to central and central to South
• Coordination with the transporters to arrange the vehicles for last mile/Stock balancing
• Coordination with customers to align delivery timelines/Scheduling of the last mile deliveries
• Arrangement of the necessary documentation for delivery - such as DN, Invoice, and GRN
• Coordination with Delivery assistants and customers during the operation
• Submission of payment packet to the controlling team for payment purpose
• KPI rollout to monitor the performance
• Cost to serve management/productivity improvements/cost-saving projects

Key Skills Required:

• Experience with using WMS or similar Order Processing System/Inventory management system
• Proficient in all Microsoft Office applications, particularly Excel and Power BI
• Advanced analytical and problem-solving skills backed by data
• Demonstrated, proactive ability to translate analysis into action
• Ability to organize and present data for analytical purposes and provide historical data
• Exceptional oral and written communication skills
• Capacity to communicate effectively with internal and customer partners at all levels
• Ability to learn internal and customer forecasting, order generation, and order fulfillment processes
• Strong collaboration and stakeholder management skills

Qualification: Bachelor’s/Master's degree in Business Administration, Logistics, Supply Chain Management, or related field.

Experience:2-4 Years (Retail Industry)