Senior Business Analyst

Description:

About the Role: We are looking for a proactive and detail-oriented Salesforce Administrator with strong business analysis skills to join our dynamic team. The ideal candidate will bring a deep understanding of Salesforce platform capabilities along with the ability to translate business needs into effective technical solutions. Hands-on experience with tools such as Conga Composer, Conga Grid, DocuSign, and X-Author is essential.

Key Responsibilities
 

• Partner with business stakeholders to gather, analyze, and document functional requirements.
• Configure and optimize Conga Composer and Conga Grid using standard (out-of-the-box) features to streamline business processes.
• Troubleshoot and support DocuSign integrations within Salesforce to ensure efficient and reliable electronic signature workflows.
• Design and configure X-Author templates for streamlined document generation and user-friendly data presentation.
• Collaborate in User Acceptance Testing (UAT) cycles, including test case execution, issue resolution, and production readiness validation.
   

Required Skills & Qualifications
 

• 2–4 years of experience as a Salesforce Administrator, with proven business analysis capabilities.
• Hands-on expertise in Conga configuration and solution enhancements.
• Proficiency in identifying and resolving DocuSign integration issues within Salesforce.
• Working knowledge of X-Author and the ability to tailor templates to meet business requirements.
• Strong verbal and written communication skills; capable of engaging with stakeholders across all levels.
• Ability to manage and prioritize multiple tasks in a fast-paced, agile environment.