Senior Bdm

 

Description:

HighGate is looking for a motivated and professional individual to join our team as a Business Development & Customer Service Executive.

 

This hybrid role combines client outreach, proposal writing, and lead generation with customer handling and relationship management. The ideal candidate should have strong communication skills and the ability to manage clients professionally from initial contact to post-service support.

 

This is an excellent opportunity for individuals who want hands-on exposure to international clients and real-world business operations.

 

Key Responsibilities:

 

Identify and approach potential clients on Fiverr, Upwork, and LinkedIn

 

Send proposals and manage bidding processes

 

Communicate with international clients professionally

 

Handle customer inquiries via chat, email, or calls

 

Resolve customer concerns and provide accurate service information

 

Maintain proper records of leads and customer interactions

 

Coordinate with internal teams for project execution

 

Follow up with clients for feedback and relationship building

 

Assist in achieving sales and service performance targets

 

Required Qualifications:

 

Bachelor’s degree (Graduate or Final-Year Student)

 

Minimum 6 months of relevant experience preferred

 

Strong written and verbal English communication skills

 

Confidence in client interaction and negotiation

 

Basic knowledge of freelancing platforms

 

Basic computer proficiency (MS Office, Email handling)

 

Strong problem-solving and interpersonal skills

 

Ability to work in a fast-paced environment

 

Preferred Skills:

 

Experience in bidding or sales

 

Call center or customer support experience

 

Familiarity with CRM tools

 

Target-driven mindset

 

Strong persuasion and negotiation skills