Sales Compliance Analyst

Description:

As a Sales Compliance Analyst at Motive, you will help protect the integrity of how we sell. Motive's go-to-market organization closes thousands of deals every quarter across Sales, Customer Success and Partnerships, and Sales Compliance is the team that makes sure the rules of engagement are followed, that deal credit and commissions land with the people who earned them, and that the data behind our revenue is clean and defensible. You will report to the Associate Manager, Sales Compliance within GTM Strategy & Sales Operations, and work alongside two Sales Compliance Analyst II’s on a small, high-visibility team whose findings are read by Sales and Operations leadership.

Day to day, you will own a queue of compliance requests and a set of recurring audits, using Salesforce, Jira and our partner and commission platforms to reconstruct what actually happened on a deal and reach a documented, evidence-based conclusion. This team has grown by building systems rather than adding hands, absorbing a 34% increase in request volume in 2025 while resolving cases 36% faster, so you will be encouraged to automate and improve the processes you inherit rather than simply run them. You will follow a structured 30-day ramp with documented guides for every recurring process. This role is a strong foundation for a career in sales or revenue operations, with a clear path to Sales Compliance Analyst II as your scope grows. People who thrive here are curious, rigorous, diplomatic, self-directed and genuinely interested in getting to the truth.

What You’ll Do
 

• Own a queue of Sales Compliance requests in Jira, triaging within SLA and driving each case to a documented, evidence-based resolution
• Investigate and adjudicate opportunity ownership and hierarchy disputes in Salesforce, grounding every decision in specific records, activity history and policy
• Run recurring compliance audits across churn exceptions, disqualified accounts, net new meetings, sales-qualified opportunities and duplicate or stale pipeline, and surface the patterns behind what you find
• Validate partner and referral commission eligibility with the Partnerships team, and reconcile partner platform data against Salesforce to close attribution gaps
• Report findings and trends to Sales and Operations leadership through recurring compliance reporting, and recommend policy or process changes that close the gaps you uncover
• Partner with Sales, Customer Success, Partnerships and Deal Desk to interpret rules of engagement consistently and improve upstream data quality
• Improve the processes you own by automating manual steps and strengthening the documentation behind each control
   

What We’re Looking For
 

• 2+ years of experience in sales operations, revenue operations, business operations, audit, quality assurance or compliance investigation, ideally at a B2B SaaS or technology company
• Hands-on Salesforce experience, including the ability to investigate opportunity, account and activity records and to build your own reports and list views
• Proven investigative rigor: you can reconstruct a sequence of events from system data, state your assumptions, and document a conclusion that stands up to scrutiny
• Intermediate spreadsheet skills, including pivots, lookups and reconciling two data sources against each other
• Excellent written and verbal English, with the ability to communicate an unwelcome finding to senior stakeholders clearly and diplomatically
• Comfort owning queue-based work against service level agreements while balancing recurring audits and project work
• Based in Islamabad with availability to overlap with US-based stakeholders several times per week