Quality Assurance Specialist

 

Description:

Are you the Sherlock Holmes of call recordings?

Do you spot even the tiniest slip in scripts faster than anyone else? Then we want you!

What You Need to Bring:

  • Minimum 1 year of experience in a call center environment (QC or agent role)
  • Sharp ears and sharper judgment
  • Excellent communication and reporting skills
  • Ability to work independently during night hours

What You'll Do:

  • Monitor and evaluate calls for quality and compliance
  • Prepare feedback reports for improvement
  • Collaborate with the team to maintain top-notch customer experience standards

Organization Xeebec NSM
Industry Management Jobs
Occupational Category Quality Assurance Specialist
Job Location Rawalpindi,Pakistan
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Intermediate
Experience 1 Year
Posted at 2025-07-23 3:19 pm
Expires on 2026-01-06