Project Acquisition Specialist

Description:

At ConnectPro International, we bring you the best call center solutions, designed to boost your brand, drive customer loyalty, and enhance efficiency. Whether you're a growing startup or a global enterprise, our cutting-edge technology, 24/7 support, and expert team are here to elevate your business.

Responsibilities:

Lead Generation & Outreach: Identify potential clients in the USA for BPO services, utilizing various platforms like LinkedIn, email campaigns, and cold calling.

Client Relationship Management: Build and maintain strong relationships with clients, understanding their outsourcing needs and offering tailored solutions.

Proposal Development: Prepare detailed project proposals, service agreements, and cost estimates in collaboration with the Director of Operations.

Market Research: Conduct in-depth research on USA market trends and competitors to identify growth opportunities.

Sales Pipeline Management: Track leads, progress, and close deals using CRM tools, ensuring timely follow-ups and updates.

Negotiation & Closing: Negotiate terms, pricing, and service levels with potential clients to secure contracts.

Collaboration: Work closely with internal teams (operations, marketing) to ensure alignment on project requirements and client expectations.

Reporting: Provide weekly sales performance updates, forecasts, and market insights to management.

Qualifications:

Business Graduate

Experience:

2-3 Years of Experience in BPO / Call Center Industry preferred