Paralegal

 

Description:

Ustaff360 is hiring " 𝐏𝐚𝐫𝐚𝐥𝐞𝐠𝐚𝐥 " on a remote basis.

𝐍𝐨𝐭𝐞: Hands-on experience with personal injury claims (US experience required).

𝐋𝐨𝐜𝐚𝐭𝐢𝐨𝐧: Remote

𝐊𝐞𝐲 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬:

1) 𝐂𝐥𝐚𝐢𝐦𝐬 𝐀𝐝𝐦𝐢𝐧𝐢𝐬𝐭𝐫𝐚𝐭𝐢𝐨𝐧 & 𝐂𝐚𝐬𝐞 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭:

• Perform accurate data entry related to personal injury claims into the firm’s case management software.

• Review, read, and interpret scanned legal and medical documents.

• Maintain and update claim status, notes, and timelines consistently.

• Ensure all case files are complete, organized, and up to date.

2) 𝐂𝐥𝐢𝐞𝐧𝐭 & 𝐓𝐡𝐢𝐫𝐝-𝐏𝐚𝐫𝐭𝐲 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧:

• Communicate professionally with clients, medical providers, and insurance adjusters via phone and email.

• Request and follow up on medical records, bills, and related documentation.

• Provide status updates to clients in accordance with firm guidelines.

• Escalate issues or missing information to supervising attorneys or case managers.

 

3) 𝐈𝐧𝐬𝐮𝐫𝐚𝐧𝐜𝐞 & 𝐀𝐝𝐣𝐮𝐬𝐭𝐞𝐫 𝐂𝐨𝐨𝐫𝐝𝐢𝐧𝐚𝐭𝐢𝐨𝐧:

• Maintain ongoing communication with insurance company adjusters.

• Log all adjuster correspondence accurately in the case management system.

• Track claim progress and document responses, deadlines, and next actions.

4) 𝐏𝐫𝐨𝐜𝐞𝐬𝐬 & 𝐂𝐨𝐦𝐩𝐥𝐢𝐚𝐧𝐜𝐞:

• Follow the firm’s established workflows, SOPs, and documentation standards.

• Work exclusively within a secure, compliant virtual desktop environment.

• Use a VoIP number provided by Ustaff360 for all work-related calls.

• Maintain strict confidentiality and comply with legal data protection requirements.

𝐑𝐞𝐪𝐮𝐢𝐫𝐞𝐦𝐞𝐧𝐭𝐬:

• Clear, professional verbal and written English communication.

• Ability to follow structured workflows consistently.

• Comfort with reading and processing legal and medical documents.

• Proficiency with data entry and case management systems.

• Ability to handle frequent phone and email communication.

• Prior experience as a Legal Assistant, Legal Admin, or Claims Assistant.

• Experience in Personal Injury (PI) claims or legal administration.

• Familiarity with medical records, treatment notes, and billing documents

• Previous experience communicating with insurance adjusters.