Description:
We are looking for an Outbound Cold Calling Executive with prior hands-on experience in outbound calling.
This is not an entry-level role for someone completely new to cold calling. The ideal candidate should already understand how the outbound calling industry works, be comfortable making a high volume of calls, speaking with business decision-makers, handling objections, following structured scripts, and consistently working toward meetings and lead-generation targets.
Experience in B2B cold calling for technology products, SaaS, AI solutions, software services, IT services, outsourcing, or other B2B products/services will be a strong advantage.
Key Responsibilities
- Make high-volume outbound cold calls to targeted B2B prospects.
- Speak with business owners, managers, directors, executives, and other relevant decision-makers.
- Introduce the company's products/services clearly and confidently.
- Identify whether the prospect has a relevant business need before progressing the conversation.
- Follow approved cold-calling scripts while maintaining a natural and professional conversation.
- Handle common objections confidently without sounding overly scripted or aggressive.
- Qualify interested prospects based on predefined criteria.
- Book qualified meetings/demos with the sales or management team.
- Conduct timely follow-up calls where required.
- Properly manage call dispositions.
- Maintain accurate prospect notes and call outcomes.
- Work with CRM, dialer, lead lists, and other outbound sales tools.
- Meet daily and weekly targets for calls, conversations, qualified leads, and meetings.
- Provide feedback regarding data quality, call pickup rates, recurring objections, ICP response, and campaign performance.
- Coordinate with the sales and management team to continuously improve calling scripts and campaigns.
- Follow professional cold-calling practices and respect DNC/compliance requirements.
Required Skills & Experience
- Previous practical experience in cold calling / outbound telesales / appointment setting / business development through calls.
- Candidate should already understand the fundamentals of the cold-calling industry.
- Strong spoken English with clear pronunciation and professional communication.
- Confidence speaking with US-based business prospects.
- Comfortable making a large number of calls every day.
- Ability to quickly build rapport with prospects.
- Strong objection-handling skills.
- Ability to remain motivated despite rejection, voicemail, and unanswered calls.
- Good listening skills and ability to adapt the conversation based on the prospect's response.
- Basic understanding of lead qualification and appointment setting.
- Comfortable working with targets and performance KPIs.
- Good computer and data-entry skills.
- Ability to maintain accurate call notes and prospect information.
- Reliable, disciplined, punctual, and consistent.