Junior Quality Assurance Specialist

Description:

We're Hiring: Junior Quality Assurance Specialist

Martechsol is looking for a Junior Quality Assurance Specialist with experience in Sales QA and Call Monitoring to join our growing team.

📍 Location: Tariq Road, Karachi
🕓 Shift Timings: 4:00 PM – 12:30 AM
📅 Working Days: Monday – Friday

Key Responsibilities:
☑️Monitor and evaluate sales calls to ensure quality standards.
☑️Assess agent performance and identify areas for improvement.
☑️Provide feedback to enhance sales communication and compliance.
☑️Maintain QA reports and performance records.
☑️Ensure consistent and professional customer interactions.

Key Requirements:
✔ Experience in Sales QA and call monitoring
✔ Strong understanding of sales processes and customer interactions
✔ Excellent analytical and reporting skills
✔ Attention to detail and quality standards

What We Offer:
✅ Career growth opportunities
✅ Dynamic and collaborative work environment
✅ Hands-on exposure to sales operations and quality assurance

If you're passionate about improving sales performance and maintaining high-quality standards, we'd love to hear from you!