Qa Specialist

Description:

We're Hiring | QA Specialist

Join the Falcon-i Team!

At Falcon-i, we believe exceptional customer experiences begin with exceptional quality.

We are looking for a detail-oriented and analytical QA Specialist to join our growing team. If you're passionate about quality assurance, performance evaluation, and continuous improvement, we'd love to hear from you!

📍 Location: Karachi
💼 Employment Type: Full-Time

Key Responsibilities:
- Monitor and evaluate service quality across departments.
- Identify performance gaps and recommend improvements.
- Ensure compliance with quality standards and SOPs.
- Prepare performance reports and provide actionable insights.
- Support continuous improvement in customer experience.