Front Desk & Patient Experience Coordinator

Description:

At RESTŌR, we’re looking for someone who believes exceptional hospitality is just as important as exceptional healthcare.

Responsibilities

• Welcome and assist patients with warmth and professionalism

• Manage appointments, calls and WhatsApp enquiries

• Coordinate the patient journey from arrival to departure

• Handle basic administrative and billing tasks

• Keep the reception and waiting area organised and presentable

Requirements

• Excellent English & Urdu communication skills

• Confident with computers and Microsoft Office

• Well-organised, punctual and detail-oriented

• Friendly, professional and well-groomed

• Previous reception or customer service experience is preferred