Ecommerce Analyst

Description:

At Boobooks, we’re more than just accountants - we’re strategic partners for small businesses across the UK. From tax returns and bookkeeping to business advisory, we free up entrepreneurs to focus on what they do best, while we take care of the numbers.

We’re now looking for a detail-oriented and proactive Online Operations Analyst to join our growing team. If you're passionate about e-commerce, customer experience, and smooth operational flows, this could be the role for you.

🔑 What You'll Be Doing:

• Overseeing order management and ensuring products are dispatched accurately and on time.
• Maintaining high-quality content across e-commerce platforms like Amazon, Etsy, Shopify, and TikTok.
• Coordinating product launches and keeping listings updated across all channels.
• Monitoring account health (especially on Amazon), responding quickly to any issues.
• Collaborating with marketing, tech teams, and third-party logistics (3PL) providers to deliver seamless operations.

💡 What We're Looking For:

• 3+ years of experience in customer service and online operations.
• Proficiency with platforms like Shopify, Amazon, Etsy, and TikTok Shop.
• Experience managing multi-platform product listings and launches.
• Strong organizational skills with the ability to juggle multiple projects.
• A natural communicator and team player who thrives in fast-paced environments.