Dialer Support Executive

Description:

Stellar Communications, part of a global multi-national group, operates in Pakistan and the United States, specializing in technology, financial services, software development, back-office solutions and telecommunications. Renowned for delivering exceptional customer service, Stellar serves as an extension of its clients' corporate support infrastructures. With expertise in inbound tech support, outbound customer retention, and BPO services, the company tailors programs using highly trained resources to meet diverse client needs.

Stellar Communications

is currently looking for a skilled and experienced Dialer Support Executive to join our growing operations team.

We are seeking a technically strong and performance-driven individual with hands-on experience in dialer operations, VOIP management, and campaign support within a fast-paced call center environment.

Requirements:

• Complete hands-on knowledge of VICI Dialer

• Strong understanding of VOIP management and troubleshooting

• Excellent data analysis and reporting skills

• Strong critical thinking and problem-solving abilities

• Ability to manage campaigns and dialer operations efficiently

• Minimum 1 year of relevant experience required