Customer Sale Representative

Description:

• Prospect Engagement:
• Make outbound calls to potential clients using the provided lead list.
• Engage prospects in a friendly and professional manner to establish rapport.
• Clearly explain the purpose of the call and gather the necessary information.
• Accident Verification:
• Verify if the prospect has been involved in a motor vehicle accident within the last two years.
• Ask pertinent questions to ascertain the details of the accident.
• Document the responses accurately in the CRM system.
• Call Transfer:
• If the prospect confirms involvement in an accident, smoothly transfer the call to the Verification Department.
• Ensure the transition is seamless and that the prospect is aware of the next steps.
• Data Management:
• Maintain accurate and up-to-date records of all interactions in the CRM system.
• Follow data protection and confidentiality protocols strictly.
• Performance Metrics:
• Achieve daily and weekly call targets as set by the management.
• Maintain a high level of call quality and customer satisfaction.
• Provide feedback to the team leader on call scripts and processes for continuous improvement.

Skills

• Good communication skills (Fluent English)
• Ability to meet sales targets
• Next level sales pitching through story telling.