Telesales Specialist

Description:

Black Oak Digital is hiring a Tele Sales Representative for its client Waylink International, a fast-growing international consultancy helping students pursue higher education opportunities abroad.

This role is ideal for a confident, articulate, and goal-oriented individual who can convert inbound leads into successful consultations and guide students through the initial stages of their study-abroad journey.

Key Responsibilities

• Handle inbound leads provided through Meta ads, social media, and other digital platforms
• Contact prospective students via phone calls, WhatsApp, and emails
• Understand student profiles, interests, and eligibility for studying abroad
• Provide clear information about admissions, scholarships, and next steps
• Schedule and coordinate consultation meetings with counselors
• Maintain accurate lead records and follow-ups in CRM / Google Sheets
• Achieve monthly lead conversion and appointment targets
• Build trust and long-term relationships with potential students
• Coordinate with the internal admissions and counseling team

Requirements

• Bachelor’s degree in Business Studies, Marketing, or a related field
• Minimum 1 year of experience in telesales, sales, or customer support
• Excellent English communication skills (spoken & written)
• Strong interpersonal and persuasion skills
• Ability to handle student inquiries professionally and empathetically
• Familiarity with CRM tools (Hubspot), Google Sheets, or lead management systems (preferred)
• Experience in education consultancy or visa services is a plus