Customer Support Representatives

Description:

Tangent Technologies are Hiring Customer Support Representatives – Islamabad/Rawalpindi Looking for a great opportunity to grow your career in customer support?

𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀:
 • Present, promote and sell products/services using solid arguments to existing and prospective customers 
 • Perform cost-benefit and needs analysis of existing/potential customers to meet their needs  
• Establish, develop and maintain positive business and customer relationships  
• Reach out to customer leads through cold calling 
• Expedite the resolution of customer problems and complaints to maximize satisfaction  
• Achieve agreed upon sales targets and outcomes within schedule
• Coordinate sales effort with team members and other departments  
• Analyze the territory/market’s potential, track sales and status reports  
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.  
• Keep abreast of best practices and promotional trends 
 • Continuously improve through feedback

𝗥𝗲𝗾𝘂𝗶𝗿𝗲𝗺𝗲𝗻𝘁𝘀:  
• Proven work experience of at least 1-2 years as a Customer Sales Representative  
• Excellent knowledge of MS Office 
• Familiarity with BRM and CRM practices along with ability to build productive business professional relationships  
• Highly motivated and target driven with a proven track record in sales 
• Excellent selling, negotiation and communication skills 
• Prioritizing, time management and organizational skills
• Ability to create and deliver presentations tailored to the audience needs  
• Relationship management skills and openness to feedback  
• Bachelor’s degree in business or a related field