Tele Sales Executive

Description:

This position will be responsible for all receivable amounts through cheque from corporate customers and retaining, deepening, cross selling ad growing the business with Corporate, SME & COD customers.

Responsibilities

• Keep track of competitor products, services & market rates and have proper research of customer business needs and identify new opportunities
• Generate Sales pipeline in the SME market and maintain strong database of customer information
• Liaise with customers, sales teams, and internal departments to resolve payment issues
• Ensure timely invoice submission to customers
• Follow-up on sales leads identified in customer calls and Customer Relationship Management (CRM) system to close prospective sale
• Maintain relationship with customer by assisting them and acting as their advocate in resolving business issues (e.g., Claim, Damages etc.)
• Record and updates account activity (e.g., call notes, billing updates, credit notes service issues etc.) to ensure customer information and interaction are accurately documented..

Qualifications

Minimum Graduate in any relevant field

Good Negotiation Skills

0-1 year of Experience