Social Media Manager

Description:

What you'll do

• Plan, shoot, and edit short-form video content for TikTok (and repurpose for Instagram Reels and YouTube Shorts)
• Post consistently and manage the content calendar
• Set up, run, and optimize TikTok ad campaigns — audience targeting, creative testing, budget management
• Track performance and report on views, engagement, follower growth, and ad ROI
• Respond to comments, DMs, and customer questions across Surkhab's social channels
• Handle customer complaints and feedback professionally, escalating when needed
• Keep up with trends, sounds, and formats and turn them into content that fits the Surkhab brand

What we're looking for

• Experience running social media accounts for a brand or business (portfolio or account links required)
• Hands-on skill with video editing — CapCut, Premiere, or similar
• Comfortable being on camera or directing others
• Familiarity with TikTok Ads Manager, or a strong willingness to learn quickly
• Strong written communication and a friendly, patient tone with customers
• Organized and self-directed — you can run a posting schedule without being chased