Senior Customer Support Executive

Description:

This is a full-time on-site role for a Senior Customer Support Executive at MindZBASE in Islamabad. The role involves daily tasks related to customer support, online support, ensuring customer satisfaction, technical support, and delivering exceptional customer service.

Qualifications

• Able to handle calls and manage customers
• Customer Support, Customer Satisfaction, and Customer Service skills
• Online Support skills
• Experience in handling customer inquiries and technical issues
• Ability to troubleshoot and resolve customer problems efficiently
• Excellent communication and interpersonal skills
• Strong problem-solving abilities
• Previous experience in a similar role is preferred
• Bachelor's degree in Business Administration, Commerce, Finance, Economics, IT, Computer Science, or related field