Sales Specialist

Description:

IMC Certifications is looking for a Sales Specialist to manage prospective customers, follow up on leads, promote certification programs, and contribute to enrollment and sales targets.

• Key Responsibilities
• Handle assigned leads through calls, WhatsApp, and other communication channels.
• Understand customer requirements and recommend suitable certification programs.
• Follow up with prospective customers and maintain accurate lead records.
• Manage the sales process from initial inquiry to enrollment.
• Handle customer questions and sales objections professionally.
• Build and maintain positive customer relationships.
• Achieve assigned sales and enrollment targets.
• Update customer and lead information in the CRM.
• Coordinate with internal teams to ensure a smooth enrollment process.
• Prepare and maintain basic sales activity and performance reports.

• Requirements
• 6 months to 1 year of sales experience.
• Strong communication and interpersonal skills.
• Ability to work in a target-driven sales environment.
• Good follow-up, negotiation, and objection-handling skills.
• Customer-focused approach with an interest in achieving sales results.
• Experience in Education Sales, EdTech, Telesales, Customer Sales, or a related field is an advantage.