Description:
IMC Certifications is looking for a Sales Specialist to manage prospective customers, follow up on leads, promote certification programs, and contribute to enrollment and sales targets.
- Key Responsibilities
- Handle assigned leads through calls, WhatsApp, and other communication channels.
- Understand customer requirements and recommend suitable certification programs.
- Follow up with prospective customers and maintain accurate lead records.
- Manage the sales process from initial inquiry to enrollment.
- Handle customer questions and sales objections professionally.
- Build and maintain positive customer relationships.
- Achieve assigned sales and enrollment targets.
- Update customer and lead information in the CRM.
- Coordinate with internal teams to ensure a smooth enrollment process.
- Prepare and maintain basic sales activity and performance reports.
- Requirements
- 6 months to 1 year of sales experience.
- Strong communication and interpersonal skills.
- Ability to work in a target-driven sales environment.
- Good follow-up, negotiation, and objection-handling skills.
- Customer-focused approach with an interest in achieving sales results.
- Experience in Education Sales, EdTech, Telesales, Customer Sales, or a related field is an advantage.