Sales and Support Quality Assurance Executive

Description:

Are you detail-oriented, analytical, and passionate about ensuring top-quality standards? Join a fast-growing digital company where quality and performance go hand in hand.

What You’ll Do:

• ✅ Monitor and evaluate chat conversations of the sales team
• ✅ Ensure timely follow-ups and professional communication
• ✅ Verify data accuracy and compliance with company policies
• ✅ Prepare QA reports and provide feedback to management
• ✅ Support overall improvement of sales quality and client satisfaction

What We’re Looking For:

• Bachelor’s degree (Business / Communication preferred)
• Strong English communication & observation skills
• 1–2 years of QA or sales monitoring experience (preferred)
• Must be available to work on-site in Islamabad