Receptionist

Description:

The Receptionist is responsible for welcoming patients and visitors, managing front desk operations, and ensuring a professional and courteous first point of contact. Day-to-day tasks include referring each patient as per the specialty of each HCP, answering and directing phone calls, scheduling and confirming appointments, guiding patients to the appropriate departments, and maintaining accurate records of patient check-in and check-out. The role also involves handling inquiries, coordinating with medical and administrative staff, managing basic clerical duties such as filing and data entry, and keeping the reception area organized and presentable. This is a full-time, on-site role based at Wali-ul-Asr Hospital, located opposite to Al-Azhar Garden, D-89, New Rizvia Society, District East, Karachi. Interested candidates may please forward their CVs/Resume at anawazpathan@outlook.com.

Interviews will be conducted at the hospital on Saturday October 03, 2026 from 09:00 AM to 12:00 PM

Qualifications

• Strong customer service and communication skills to interact effectively with patients, visitors, and staff.
• Proficiency in receptionist duties, including greeting visitors, managing appointments, and directing inquiries.
• Demonstrated phone etiquette, including handling calls professionally and routing them accurately.
• Competence in clerical skills such as filing, record keeping, data entry, and basic computer use.
• Ability to remain calm under pressure, manage multiple tasks, and maintain a professional demeanor.
• Prior experience in a hospital or clinic reception role is an advantage.
• Minimum high school education; additional training in administration or healthcare support is beneficial.
• Fluency in local languages and strong English communication skills are preferred.