Patient Help Desk Representative

Description:

This is a full-time on-site role for a Patient Help Desk Representative located in Islamabad. The Patient Help Desk Representative will be responsible for addressing patient inquiries, assisting with billing and insurance issues, and providing general support to ensure patients' needs are met. The representative will also maintain patient records, and collaborate with medical staff to improve the patient experience.What we ae looking for

• Experience in patient support, including addressing inquiries and providing assistance with billing and insurance issues
• Skills in appointment scheduling and maintaining patient records
• Excellent communication and interpersonal skills, with the ability to work collaboratively with medical staff
• Strong organizational and multitasking abilities
• Proficiency in using healthcare information systems and basic computer applications
• Customer service experience in a healthcare setting is a plus
• Ability to work on-site in Islamabad