Fluent English Customer Support Representative

Description:

At Zealtouch, We are seeking a skilled Customer Service Representative with expertise in cryptocurrency and fintech. The ideal candidate should have excellent communication skills and a strong understanding of the crypto/fintech landscape.

Responsibilities:

Handle customer inquiries via phone, email, and chat

Provide guidance on cryptocurrency and fintech-related queries

Troubleshoot and resolve customer issues

Stay updated on industry trends

Collaborate with teams to improve customer experience

Requirements:

Fluent in English

Experience in fintech or crypto customer service

Knowledge of blockchain technology

Strong problem-solving skills

Willing to work 6 days/week with flexible US hours.