Executive Assistant

Description:

Ustaff360 is seeking a highly organized, tech-savvy, and proactive experienced Executive Assistant to support the leadership team, manage operational workflows, and handle marketing and social media-related tasks. This is a remote, full-time role aligned with Eastern Time (ET) hours. If you have a background of managing multiple executives along with Social media analytics, we’d love to hear from you!

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Key Responsibilities

Executive Support & Calendar Management

Manage complex calendars, schedule meetings across multiple time zones, and ensure executives are prepared for all engagements.

Stakeholders & Internal Communication

Act as a liaison between the leadership team and internal/external stakeholders, ensuring timely follow-ups and clear communication.

Operational Workflow Oversight

Streamline and monitor internal workflows, track project timelines, and proactively flag risks or delays.

Social Media Management & Analytics

Plan, schedule, and publish content across platforms; track engagement metrics and performance trends using tools like Meta.

Content Support

Draft and edit blog posts, social media stories, and captions in line with brand tone; coordinate with internal teams for timely approvals and updates.

Data Management & Reporting

Maintain and organize data in Excel/Google Sheets; create dashboards and insights-driven reports for leadership decision-making.

Documentation & SOP Creation

Draft, update, and maintain company documentation including SOPs, process manuals, and internal guides.

CRM & Tech Tool Utilization

Use CRMs, Microsoft Office, Google Workspace, and project management tools (e.g., Trello, ClickUp, Asana) to increase team efficiency.

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Requirements

• 3+ years of experience as an Executive Assistant supporting senior leadership, preferably in a fast-paced or digital agency environment.
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• Proven track record of handling multiple executives or departments simultaneously.
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• Strong hands-on experience with social media management and analytics.
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• Exceptional organizational, communication, and time-management skills.
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• Proficient in Excel/Google Sheets, and familiar with content management tools.
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• Self-starter with the ability to work independently in a remote ET-based environment.
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• Background in healthcare or a tech-savvy industry is a plus.
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• Strong written English skills for content drafting and email correspondence.
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• Must be available to work full-time during Eastern Time Zone hours, five days a week.