Description:
Company Description Connecting World Technologies (CWT) is a premier consultancy firm that focuses on creating value for clients by developing management tools that improve operational efficiency. The organization works closely with businesses to optimize processes and strengthen decision-making capabilities. CWT’s success is driven by a team of highly skilled professionals with extensive industry experience. Team members collaborate across disciplines to deliver practical, results-oriented solutions. The firm offers an environment where analytical thinking and continuous improvement are strongly encouraged.
This role is essentially the bridge between business and technology — ensuring ERP systems don’t just run, but actually serve the organization’s strategic goals.
Responsibilities
- Business process analysis: Understand the organization’s core business workflows, pain points, and requirements.
- Stakeholder communication: Act as the liaison between business users and the technical ERP team, ensuring both sides understand each other’s needs.
- Solution design: Translate business requirements into ERP system configurations, enhancements, or process improvements.
- System implementation: Support ERP deployment, testing, and rollout of new modules or features.
- Training and support: Provide guidance to end-users, prepare documentation, and deliver training sessions.
- Continuous improvement: Monitor ERP performance, gather feedback, and recommend upgrades or optimizations.
- Compliance and standards: Ensure ERP processes align with organizational policies, industry standards, and regulatory requirements.
Qualifications
- Educational background: Bachelor’s degree in Business Administration, Information Systems, or related field.
- ERP knowledge: Hands-on experience with ERP platforms (SAP, Oracle, Microsoft Dynamics, etc.).
- Business acumen: Strong understanding of finance, supply chain, HR, or other core business functions.
- Technical skills: Ability to work with databases, reporting tools, and ERP configuration settings.
- Communication skills: Excellent ability to translate technical concepts into business language and vice versa.
- Problem-solving: Analytical mindset to identify issues and propose practical ERP solutions.
- Project management: Experience coordinating ERP-related projects, timelines, and deliverables.
- Adaptability: Comfortable working in dynamic environments with evolving business needs.