Description:
Fulcrum Pvt. Ltd. is hiring on behalf of its client for the position of E-Commerce & Digital Operations Executive. We are looking for a proactive and detail-oriented professional to manage website operations, inventory control, online marketplaces, and social media platforms.
Key Responsibilities
Website & E-Commerce Management
- Manage and update website content, products, pricing, banners, and promotions.
- Ensure website functionality, performance, and user experience are maintained.
- Monitor website orders and coordinate fulfillment processes.
Shopify Management
- Manage Shopify store operations, product uploads, inventory updates, and order processing.
- Optimize product listings and maintain accurate product information.
- Track sales performance and prepare reports.
Amazon Marketplace Management
- Create and manage Amazon product listings.
- Monitor inventory, pricing, promotions, and customer reviews.
- Handle order management and ensure compliance with Amazon policies.
- Optimize listings to improve visibility and sales.
TikTok Shop & TikTok Live Management
- Manage TikTok Shop product listings and order fulfillment.
- Coordinate and support TikTok Live sessions.
- Monitor campaign performance and customer engagement.
- Collaborate with influencers and content creators when required.
Inventory Management
- Maintain accurate inventory records across all sales channels.
- Reconcile stock levels between physical inventory and online platforms.
- Coordinate with warehouse and operations teams to prevent stock discrepancies.
- Generate inventory and forecasting reports.
Social Media Management
- Manage Facebook, Instagram, TikTok, LinkedIn, and other social media platforms.
- Schedule and publish content according to the marketing calendar.
- Respond to customer inquiries and messages.
- Track engagement metrics and prepare performance reports.
Requirements
- Bachelor's degree in Marketing, Business Administration, E-Commerce, IT, or a related field.
- 2–4 years of relevant experience in E-Commerce, Digital Marketing, or Online Store Management.
- Hands-on experience with Shopify, Amazon Seller Central, TikTok Shop, and social media platforms.
- Strong understanding of inventory management and order fulfillment processes.
- Proficiency in Microsoft Excel and reporting tools.
- Excellent communication and organizational skills.