E-commerce Executive

Description:

The Roshaan’s, a leading name in modern living and lifestyle solutions, is seeking a detail-oriented and tech-savvy E-Commerce Executive to join their dynamic team based in Karachi. This position offers an excellent opportunity to play a key role in managing and expanding the brand's online sales presence through strategic digital management and seamless operations across e-commerce platforms.

The successful candidate will be responsible for managing digital storefronts, ensuring high-quality product listings, executing marketing campaigns, improving user experience, and analyzing data to enhance performance and sales. Ideal candidates must be enthusiastic, analytical, organized, and well-versed in modern e-commerce and digital marketing practices.

🧩 Key Responsibilities:

• Product Listings & Content Management:
  Manage and update product listings, pricing, descriptions, specifications, and images across multiple e-commerce platforms such as Shopify and WooCommerce.

• Inventory and Fulfillment:
  Monitor and coordinate inventory levels, order processing, returns, and fulfillment in collaboration with warehouse and logistics teams to ensure operational efficiency.

• Sales & Performance Analysis:
  Analyze customer behavior and sales performance data to identify trends, improve conversion rates, and recommend performance-driven actions.

• Digital Campaign Management:
  Coordinate and execute performance-focused digital marketing campaigns including SEO, Google PPC, email marketing, and social media promotions.

• Customer Service Management:
  Respond to customer inquiries, reviews, and concerns across various platforms, ensuring positive customer experiences and timely resolutions.

• Collaborative Marketing:
  Work with marketing and graphic design teams to create banners, visual content, and promotional materials for digital campaigns and seasonal sales events.

• Continuous Improvement:
  Regularly review analytics to suggest improvements in content, promotions, and customer experience based on measurable outcomes.

• Compliance & Brand Consistency:
  Ensure all online activities, visuals, and content align with the company’s brand guidelines and are compliant with relevant legal standards.

🎓 Qualifications & Skills:

• Bachelor’s degree in E-commerce, Business, Marketing, or a related field

• 2 to 3 years of proven experience managing e-commerce platforms or digital marketplaces

• Hands-on knowledge of tools such as Google Analytics, SEO, digital marketing platforms, and eCommerce management systems

• Good understanding of consumer behavior, digital commerce trends, and conversion optimization techniques

• Basic design tool proficiency (e.g., Canva, Photoshop) is a plus

• Strong organizational, analytical, and interpersonal skills

• Ability to work in a fast-paced, multi-tasking environment