Customer Support Specialist

Description:

Grey Solutions is hiring for a highly motivated and fluent English-speaking Customer Support Agent to join our dynamic team. The ideal candidate will have a passion for helping customers, a professional attitude, and the ability to work flexible hours, including night shifts.

Key Responsibilities:

• Handle inbound and outbound customer interactions via calls, chats, and emails.
• Provide prompt, accurate, and friendly responses to customer inquiries.
• Document all interactions and follow-ups in the CRM system.
• Collaborate with internal teams to ensure smooth service delivery.

Requirements:

• Minimum 1 year of experience in international customer service (preferably US, UK, or Canadian clients).
• Fluency in English – both spoken and written.
• Excellent communication and interpersonal skills.
• Willingness to work night shifts or on a flexible schedule.
• Somebody looking for a stable, long-term, growth oriented position.