Customer Support Representatives

Description:

We’re Hiring 6 Customer Support Representatives (Email & Chat Support) for New Projects

As Supportics.co continues to expand with exciting new projects, we are opening 6 on-site CSR positions for professionals who thrive in customer conversations and want to grow in a structured, high-performance environment.

At Supportics.co, you’ll join a polished, process-driven support team where communication excellence, collaboration, and professional growth are part of everyday work. We believe in building careers through mentorship, strong workflows, and a culture that values people as much as performance.

✨ Why this opportunity stands out:
• We’re expanding our support team with 6 dedicated positions to manage growing project demand
• You’ll handle email & chat support for real customer interactions across dynamic client accounts
• Gain hands-on exposure to CRM systems, escalations, and modern CX workflows
• Grow in a workplace built on teamwork, professionalism, and continuous learning
• Excellent on-site culture in Lahore with long-term career progression opportunities

🕒 Available Shifts (6 Openings):
🌙 Night Shift: 12:00 AM – 9:00 AM (PKT)
🌆 Evening Shift: 4:00 PM – 1:00 AM (PKT)

🎯 We’d love to hear from candidates who:
🔹 Communicate confidently in written English with clarity and empathy
🔹 Bring 1+ year of experience in email or chat-based customer support
🔹 Think proactively, adapt quickly, and stay solution-oriented
🔹 Are available for a full-time on-site role in Lahore

💼 If you’re ready to work on exciting new projects where your communication directly shapes customer experience, this is your opportunity to grow with one of the fastest-scaling support teams.