Customer Support Representative

Description:

Supportics.co is hiring Customer Support Representatives (Email & Chat Support) who are ready to build meaningful customer interactions while growing in a performance-driven, people-first environment.

If you believe great customer support is about clarity, empathy, and consistency, this role is designed for you.

At Supportics.co, we don’t just fill roles — we invest in people who want to sharpen their communication skills, solve real customer challenges, and grow with a team that values quality over shortcuts.

Why this opportunity is worth your attention:
▪ Customer-first culture with strong emphasis on empathy and professionalism
▪ Hands-on experience with structured CRM systems and modern support workflows
▪ Fast-moving environment that supports learning and long-term career growth
▪ On-site, full-time role within a collaborative and supportive team setting

Available Shifts:
✨ Night Shift: 12:00 AM – 9:00 AM (PKT)
✨ Evening Shift: 4:00 PM – 1:00 AM (PKT)

We’re looking for candidates who:
✔ Have strong written English communication skills
✔ Possess at least 1 year of experience in email or chat-based customer support
✔ Are proactive, adaptable, and solution-focused
✔ Can work full-time on-site in Lahore

If you are looking for a role where your communication skills truly make an impact, this could be the right next step in your career.