Customer Support Assistant

Description:

Position: Customer Support Assistant (On-Site)
📍 Location: LDA Avenue 1, Lahore
🕒 Working Hours: 7:00 PM – 4:00 AM
📅 Schedule: 6 Days per Week

About the Role
We are looking for a proactive and organized Assistant to Custom Team to support daily coordination, follow-ups, communication management, and operational activities. The ideal candidate should be detail-oriented, capable of managing multiple tasks, and comfortable working in a fast-paced office environment.

Key Responsibilities
•    Manage follow-ups and ensure timely completion of assigned tasks
•    Review and organize emails and internal communications
•    Coordinate with internal teams to maintain workflow efficiency
•    Support mock-up coordination and execution processes
•    Maintain records and assist with administrative activities
•    Ensure smooth handling of day-to-day operational requirements

Required Skills & Qualifications
•    Strong written and verbal communication skills
•    Excellent follow-up and coordination abilities
•    Professional email management skills
•    Strong attention to detail and organizational capabilities
•    Ability to multitask and work under deadlines
•    Proficiency in Google Workspace / Microsoft Office
•    Problem-solving mindset and team-oriented approach
•    Comfortable working evening/night shifts (7:00 PM – 4:00 AM)

Work Environment
•    Office-based role located in LDA Avenue 1, Lahore
•    Professional and collaborative team environment
•    Six days a week commitment required
•    Suitable for candidates who can maintain productivity during evening/night working hours