Customer Services Executive

Description:

Our client is a global leader in International Freight Forwarding, delivering customized supply chain solutions to a diverse portfolio of clients.

Key Responsibilities:

· Provide sales support and manage client communication.

· Make outbound calls to existing clients & prospects.

· Build and maintain strong relationships with key customers.

· Handle customer service inquiries and process orders efficiently.

· Coordinate and expedite worldwide shipments.

· Support Supply Chain Management (SCM) and Accounts Management (ARM).

· Liaise with overseas offices/agents via email & phone.

· Prepare accurate quotations as required.

· Collaborate with operations team to monitor and ensure smooth shipments