Customer Service Sales Representative

Description:

RSF Soft is dedicated to transforming businesses into online powerhouses by specializing in Website Development, Software Development, and Website Marketing. Our team of SEO experts implements Google-friendly SEO strategies to boost web traffic, enhance social media engagement, and capture market share from competitors. We offer comprehensive services including SEO, web development, and custom software solutions designed to streamline operations and improve efficiency. With a strategic approach to online growth, RSF Soft guarantees measurable results and a robust digital presence.

Role Description

This is a full-time on-site role for a Customer Service Sales Representative located in Lahore. The Customer Service Sales Representative will be responsible for managing customer inquiries, providing information about products and services, processing orders, and ensuring customer satisfaction. Tasks include handling customer complaints, following up on leads, maintaining customer records, and achieving sales targets.

Qualifications

• Excellent customer service and communication skills
• Experience in handling customer inquiries, complaints, and processing orders
• Ability to achieve sales targets and follow up on leads
• Proficiency in maintaining customer records and using CRM software
• Strong problem-solving skills and the ability to manage multiple tasks
• Ability to work independently and as part of a team
• Experience in the software development or digital marketing industry is a plus
• Bachelor's degree in Business Administration, Marketing, or a related field is preferred