Customer Service Representative

Description:

Nishat Emporium Mall is expanding its customer experience team and invites applications for the following position.

Position: Customer Service Representative
Vacancies: 1
Location: Johar Town, Lahore
Gender: Female

Key Requirements
Intermediate or Bachelor's degree
Fresh graduates are encouraged to apply
Excellent verbal and written communication skills in English and Urdu
Pleasant, soft-spoken, and professional demeanor
Strong customer-focused attitude with problem-solving ability
Willingness to work in rotational shifts including weekends

About the Role
As a Customer Service Representative at Nishat Emporium Mall, you will be the face of one of Lahore's premier shopping destinations. You will assist shoppers, handle inquiries, resolve concerns, and ensure every guest leaves with a positive experience.