Customer Service Representative

Description:

We are seeking a dedicated and professional Customer Service Representative (CSR) to join our team. The ideal candidate will be responsible for managing both inbound and outbound calls, assisting customers with inquiries, resolving concerns, and ensuring a high level of customer satisfaction.

If you have excellent communication skills and a customer-first mindset, we would love to hear from you.

Qualifications

• Proficient in Customer Service, Customer Support, and addressing Customer Experience-related concerns
• Demonstrated ability to enhance Customer Satisfaction and consistently deliver positive results
• Strong communication and active listening skills
• Ability to work in afternoon shift hours
• Previous customer service or call center experience is preferred