Customer Service Representative

Description:

This is a full-time on-site role in Sambrial for a Travel Agency Specialist at EXPRESS WAY TRAVEL & TOURISM. The Travel Agency Specialist will be responsible for coordinating guided tours, providing exceptional customer service, driving sales, and managing business travel arrangements. Daily tasks will involve assisting clients with travel plans, organizing tours, and ensuring customer satisfaction.

Qualifications

• Travel Agency and Guided Tours expertise
• Strong Customer Service and Sales skills
• Experience in Business Travel arrangements
• Excellent communication and interpersonal abilities
• Organizational skills and attention to detail
• Knowledge of travel industry trends and destinations
• Fluency in multiple languages is a plus
• Previous experience in a similar role